Office Visit

At Dundee Dermatology, our dermatologists near Chicago have made every effort to create a soothing environment to enhance your comfort. Our interior spaces were designed specifically with natural light, soft colors and soothing music – all to create comfort and calm.

Our office staff will greet you at the reception desk when you arrive. For your very first visit, additional paperwork will be needed – please arrive before your appointment time to allow for its completion.

Office Hours & Appointments

image-officeOur dermatology practice near Chicago is open Monday through Saturday. Patient hours are Monday, Tuesday and Thursday, 9:30am to 5:30pm, and Wednesday, Friday and Saturday from 9am to 2pm. Please note that hours may vary.

We do our best to stay on time and to maintain our appointment schedule. Please help by arriving before your appointment so that needed paperwork can be completed. Although we try to see all patients in a timely manner, situations can arise which cause delays in our schedule. If we’re taking too long, please allow us to reschedule you. Also, if you need to cancel or reschedule your appointment, please notify us immediately to assist our staff in rescheduling.

Fees & Insurance

image-chairsInsurance can be complex. Our staff is always available to answer your questions.

There are thousands of insurance plans. We contract only with selected plans. If we do participate with your plan, we are happy to file insurance claims as a courtesy, without charge to you. Please remember that our contract with your insurer requires us to collect any co-payments at the time of service. Insurance coverage often changes, so please notify us of any change in your insurance before each visit.

For insurers with whom we do not contract, we do not file claims directly. Payment is required at the time of service. At checkout, you’ll receive a receipt which you can use to submit a claim to your insurer.

Our goal is to provide you with courteous, professional and personalized service from the time you make your appointment to the time you leave our office. We welcome any comments or questions. Please do not hesitate to call.

Patient Care Questions

Following your visit, we understand that questions may arise about your condition and its treatment. We believe strongly in patient education and welcome and encourage all questions. Our office staff is experienced and well-trained to provide answers. If you need to speak directly with the physician, your call will be answered at the earliest opportunity, always on the same day.